Privacy Policy

Chicago Office Plants understands the importance of privacy on the Internet. We are registered with the state of Illinois with the DBA “Chicago Office Plants and Decorations.” Here’s some more information about us.

Access and Information

You can op-out from any future contact from us at any time. Our email communication mailings include op-out features. In addition, we encourage you to submit a contact form on our website if you experience any concerns or problems.

Security

When you submit sensitive information on our site, we take steps to protect it. We have an SSL security certificate for our entire site and we update our security features regularly.  Remember, credit card, financial information or sensitive material should never be transmitted on any insecure platform.

Orders

We sell plants online and do everything we can to explain things clearly. However, we aren’t mind readers. We need you to provide us information (like name/shipping address) and financial information (like your credit card number) so we can bill you properly and fill your orders. If we have trouble processing an order, we’ll use this information to contact you. We do not generally offer refunds or returns. Please refer to our FAQ section for more information.

Cookies

We use “cookies” on this site so we can understand our customers better. It also helps with return/repeat customers logging-in their information. But we are more interested in plants than your life’s history.
Sharing

We do not share private credit card information with anyone other than the credit card processing company and affiliates required for our business to operate. If you contact us about a service or quote or something you would like us to fulfill, we may share that with a partner or affiliate. We have links on our site. We aren’t responsible for that content or those links.

Delivery

We partner with people and businesses we know and trust to help fulfill orders and deliver plants and products to our customers. We personally screen every partner in our network.